Contact

Talk to us. No script, no first-line outsource.

When you call or write, you reach the small team that built the platform. Sun–Thu, 09:00–17:00. We answer weekend email when we can, but the SLA is set against business days.

Walkthrough request

Let's walk through the PMS together.

Email partners{'@'}dhitrips.com with your preferred time (Sun–Thu, 09:00–17:00). We do walkthroughs by video call, in-person at our Malé office, or on-site at your property when we're on the relevant atoll.

01 · Channels

  • 01

    Email — for everything

    The fastest single channel. Goes to a small triaged inbox; replies within one business day, usually within an hour during office hours.

    Primary inbox

    hello@dhitrips.com

  • 02

    For property owners

    If you are a property owner asking about the PMS, partner-success replies first. Often within minutes during office hours.

    Partner-success desk

    partners@dhitrips.com

  • 03

    For travel agencies + DMCs

    B2B partnerships, agency applications, NET-30 standing questions. Routes to the B2B team in Malé.

    B2B partnerships

    partners@dhitrips.com

  • 04

    Accessibility — report a barrier

    If any page, form, or flow does not work for you, we want to fix it. Email a short description and, if you can, the URL.

  • 05

    Phone & WhatsApp — when it's faster to talk

    Two numbers, both on WhatsApp. Best for agencies and property owners in another timezone who would rather send a voice note than an email.

    Call or WhatsApp

    +960 966-0028

02 · In person

We'll meet you in Malé, or on a call.

If you're passing through Malé, write ahead and we'll arrange a time. If you're not, we do the same walkthrough by video — most of our onboarding happens that way.

Reach us

+960 966-0028 · +960 999-7670 — call or WhatsApp

Sun–Thu · 09:00–17:00

03 · Related pages